Our online business hours are 9am to 5pm Monday to Friday except Bank Holidays. If paying by cheque please call us first to confirm your delivery (01992 625651) and then post your cheque to: The Ultimate Baby Shower Ltd, 114 Churchgate, Cheshunt, Hertfordshire, EN8 9ND. Please enclose details of your purchase aswell as your name and address. Please note that your cheque will be banked upon receipt and delivery may take an additional 5 working days to allow for the cheque to clear. Cheques should be made payable to: The Ultimate Baby Shower Ltd.
Please note that all costs include VAT at 17.5%. DeliveryStandard delivery - £3.95. Order will arrive within 1 to 5 working days. Orders usually arrive within 48 hours but this is not guaranteed.Courier delivery - £6.50. Order will arrive within 48 hours providing the order is placed by 1pm (excluding weekends). Saturday delivery - £25. Order must be placed by 1pm on Thursday at the latest in order to arrive on Saturday.
Important notice - our cupcakes and cookies cannot travel by standard delivery - you must select the courier delivery option to ensure they arrive in one piece. Orders must be placed at least 5 working days in advance of the delivery date. Please contact us or we will contact you regarding your delivery schedule.In the unlikely event that items are out of stock you will be contacted within 24 hours for a revised delivery date or full refund. Our delivery costs are for the UK mainland only. If you are buying from outside the UK mainland then please contact Clare on 01992 625651 or ask@tubsltd.com for payment and shipping details.
We will deliver the products you order to the mainland UK delivery address you give us at the time you place your order. It is your responsibility to provide us with accurate delivery address details. In the case of certain locations where a third party is involved such as offices, hotels and other business locations, the signature of any person authorised to accept delivery on behalf of the organisation shall be accepted as proof of delivery to your chosen recipient. All our deliveries have to be signed for. We cannot be held responsible for any delays or extra charges caused by incorrect address information, re-delivery attempts, or circumstances outside our control. We make every effort to ensure our products arrive within the specified time limits. For time sensitive orders, we recommend you inform us of your required timings. For delivery to remote areas of UK, please allow an extra day for transit. We cannot offer refunds for late delivery. Availability If your chosen products are out of stock (a rare occurrence), we will contact you at once and give you revised delivery timescales or a full refund.
